- Junior Suite Attendant
- Virginia Beach
- Virginia
- $ 8.25 / hour
Job Description: Diamond Resorts International is a leader in the hospitality Industry. Diamond Resorts International® (NYSE: DRII), with its network of more than 330 vacation destinations located in 34 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australasia and Africa, provides guests with choice and flexibility to let them create their dream vacation, whether they are traveling an hour away or around the world. Our relaxing vacations have the power to give guests an increased sense of happiness and satisfaction in their lives, while feeling healthier and more fulfilled in their relationships, by enjoying memorable and meaningful experiences that let them Stay Vacationed.™Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations for Life® at over 330 managed and affiliated properties and cruise itineraries. During your downtime, there are plenty of things to enjoy including wide, sandy beaches, rides and amusement parks, retail shops, and a world-famous boardwalk, just to name a few. While you’re here enjoying all the city has to offer, you will meet both local residents and other visitors, making this a truly international experience, and providing you with a great opportunity to polish your English skills! If you are looking to have fun, work hard, and most importantly, deliver exceptional customer service, we would love to have you on our team!
Junior Suite Attendant: Junior Suite Attendants clean and maintain guest rooms and/or public hallway areas. Areas that are typically assigned include: bedrooms, toilet/shower areas, kitchens, living areas, fireplaces, and decks/porches. 1. Receive assigned section, keys, supplies, and priority room requests from managment. 2. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and the direction of Managment. 3. Retrieve, stock, restock, and store the housekeeping cart according to prescribed housekeeping, safety, and security procedures and regulations. 4. Use correct cleaning chemicals for designated surfaces, empty trash containers and ashtrays, and bring any room service trays to service elevator landing. 5. Remove all dirty terry products and replace with clean products. Remove soil, dirt, soap buildup, and hair from bathroom mirrors, vanities, sinks, toilets, showers, and floors. 6. Remove dirty bed linens and replace according to resort standards. Replace closet amenities, dust pictures, mirrors, and furniture, and clean all lamps and light switches. 7. Replace facial and toilet tissue, as well as other bathroom amenities in correct amounts and locations. 8. Ensure the presence of all printed collateral, making sure it is in good condition. 9. Vacuum carpet in guest room and clean windows and balcony. 10. Update statuses of rooms cleaned via telephone and/or assignment sheet. 11. Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. 12. Report any missing articles, damage, or mechanical problems to managment and turn in any articles that have been left in a room. 13. Successfully complete other duties as assigned.